Money Back Guarantee Policy for BRELAXIONETH

At BRELAXIONETH, your satisfaction is our top priority. We are committed to providing you with the highest quality products and services. If, for any reason, you are not completely satisfied with your purchase, we offer a comprehensive money-back guarantee to ensure your peace of mind.

Eligibility for Refund

• Product Condition: To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
• Timeframe: Requests for a refund must be made within 30 days from the date of purchase.
• Original Receipt: A valid proof of purchase, such as an order confirmation email or receipt, is required to process your refund request.

Non-Refundable Items

• Gift cards
• Downloaded software products
• Perishable goods

Refund Process

1. Request a Refund: Contact our Customer Service team at [email protected] to initiate a refund request. Please include your order number and reason for the return.
2. Return Authorization: Our team will issue a Return Authorization Number and provide instructions on how to return your item to our designated return address.
3. Ship the Item: Securely pack the item and ship it back to us within 10 days of receiving the Return Authorization Number. Shipping costs for returning the item are the responsibility of the customer, unless the return is due to a BRELAXIONETH error.
4. Refund Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

Partial Refunds

In certain situations, only partial refunds are granted (if applicable):

• Items with obvious signs of use
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Items returned more than 30 days after delivery

Exchanges

If you received a defective or damaged item, we offer exchanges for the same product. Contact us at [email protected] to arrange an exchange.

Late or Missing Refunds

If you haven't received a refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and you still have not received your refund, please contact us at [email protected].

Thank you for choosing BRELAXIONETH. We value your trust and are committed to ensuring your satisfaction with every purchase.